Category Archives: Managed Services

What’s The Difference Between Staff Augmentation vs. Managed Services?

Staff Augmentation vs. Managed Services

In 2023, 78% of businesses reported a tech talent shortage, which isn’t changing in 2024. It’s no wonder that so many are choosing to outsource their IT functions. Finding new hires takes time, and most businesses facing these shortages need the help now. Two options you may be comparing if you are in this position[…]

7 Signs It’s Time to Get a New IT Services Provider

7 Signs It’s Time to Get a New IT Services Provider Indianpolis

Change can be hard and time-consuming, but sometimes it’s necessary. This is especially true when it comes to changing your relationship with your IT services provider. But how do you know when it’s time to move on? There can be many reasons to start exploring a relationship with a new IT services provider, but the[…]

How Good IT Boosts Team Morale

In the days of the Great Resignation, keeping employees happy is more important than ever. While many factors play a role in employee morale and satisfaction, one is often overlooked by leadership: workplace technology. Technology is at the heart of almost everything these days, and without solid IT solutions and a workplace technology strategy in[…]

How IT Affects the Decision Making of Entrepreneurs in Business Management

Today’s IT is sophisticated and forward-thinking, far beyond the days of clunky desktops and a small help desk team troubleshooting when computers freeze. In fact, the most successful business leaders and entrepreneurs today rely on IT not just for day-to-day operations, but to make critical decisions about their business. Here’s how! Access to Data and[…]

Does Your Business Need an IT Department?

Business IT is nothing new, but it’s traditionally something large companies have been more apt to have. As times have changed, though, businesses of every size require more technology to thrive. And more tech means more to buy, implement, and manage. Just keeping track of applications and software licenses can feel like a full-time job.[…]

Business IT Infrastructure Checklist

Taking control of your IT requires proactive action, but it doesn’t have to be overwhelming! We recommend taking it one step at a time, and the best first step? Assessing where you are right now, including the tech tools in your business arsenal, the policies in place, and the health of it all.  Our Business[…]

3 Unexpected Ways Managed IT Services Can Support Your Business

IT is more than just having computers and devices. It’s a central core of your business that boosts your productivity, keeps your information organized, and helps protect your data.  But IT can also come with some unexpected benefits, especially when you work with a managed IT service provider. It Can Help Resolve Problems Faster If[…]

Navigating the Switch to an MSP: Advice from Hussey-Mayfield Memorial Public Library

The Hussey-Mayfield Memorial Public Library in Zionsville was entering a new phase for their IT. But before that phase could start, they had a big decision of how to move forward with their IT management. As they assessed their needs, they realized making the leap to a managed service provider (MSP), while a big transition[…]

Outsourcing IT: What to Expect from Your Service-Level Agreement

outsourced IT provider

If you’re a business looking to outsource your IT services, you will need to familiarize yourself with a service-level agreement, or SLA. Service-level agreements play an essential role in most vendor contracts, and IT is no exception.  SLAs lay out what you can expect from your IT vendor, how you’ll measure performance, and how issues[…]

How the AxiaTP Team Transitioned to a New Office Space

The AxiaTP team is on the move! Over the past few months we’ve been transitioning to our new Zionsville-based headquarters, a project that’s been in the works for quite some time. Though approximately 60% of our team is currently remote or hybrid, our office is still an important part of our operations and our culture.[…]