Category Archives: Managed Services

How the AxiaTP Team Transitioned to a New Office Space

The AxiaTP team is on the move! Over the past few months we’ve been transitioning to our new Zionsville-based headquarters, a project that’s been in the works for quite some time. Though approximately 60% of our team is currently remote or hybrid, our office is still an important part of our operations and our culture. […]

Managed Services vs. Professional Services

In the modern age of fast-paced technological advancements, you need a robust IT infrastructure to keep up with the competition and remain productive. Setting up a fully functional in-house IT team is often more costly and challenging than many small and medium-sized organizations can afford. That’s why they turn to outsourced IT. Before jumping into […]

Why IT Services Aren’t Just for Big Companies

Deciding to work with an IT service provider is a big step in your business. But if you’re a small-to-medium-sized business (SMB) or organization, you might feel intimidated by the process, concerned you’re too small to benefit, or it might not even be on your radar as something your business needs.  The truth is IT […]

5 Benefits of Outsourcing Your Help Desk

Your business is only as strong as your customers and IT support. When your customers need to address their concerns or find answers to their questions, they expect your support promptly. Maintaining business operations is a major responsibility, and you may have difficulty addressing customers’ needs if you aren’t adequately prepared with the right technology. […]

Why Your IT Service Provider’s Process Matters

Finding the right IT service provider for your business can take research. While it’s important to know what services they offer and if they can meet your needs, one of the most important things to understand is HOW they work. This can directly impact the quality of the services you receive and your overall customer […]

Preparing Your Office & IT for a Hybrid Work Environment

Workspaces have become progressively more fluid over the past few years, but COVID-19 helped propel trends forward at warp speed. Shutdowns required quick transitions and solutions, and while those carried you through the initial phase of the pandemic, it’s time to consider if your office and IT are providing the best support for your team. […]

5 Non-Technical IT Skills Your IT Provider Should Have

Stereotypes have long reduced IT providers to antisocial employees who only emerge from their cubicles to troubleshoot computer problems. This is an outdated idea! Forward-thinking companies know that highly-skilled IT providers offer teams of experts proficient in more than just IT solutions; it’s important to search for a provider with a variety of non-technical IT […]

6 Key Areas to Assess Your Business Technology Health

When your tech isn’t healthy, your business isn’t healthy! Whether you’re a small business or a multinational corporation, the technology you engage with every day can have a big stake in your success. That’s why it’s important to regularly assess the health of your tech—from the programs you use to the devices that power them […]

A Consultative Approach to Managed Services

Putting a strong IT team in place at your business to set up an effective infrastructure is priceless. As technology advances and your business grows, you may require more complex systems to build a more reliable system that protects against downtime, cybersecurity threats, inefficiencies, and other harmful effects of outdated technology. Although your current resources […]

5 Common Reasons Businesses Turn to MSPs

Who’s managing your IT infrastructure? Are you completely satisfied with their performance? Business owners like you turn to managed service providers (MSPs) for a number of reasons. There are no hard rules. You might lack an in-house IT team, want to access new technologies, or wish to take a more proactive approach to IT problems. […]