Synkato

Synchronize your team through reliable unified communications (UCaaS).

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One Platform for Everything

Synkato is the unified communications (UCaaS) platform for modern businesses.

Business Phone System

Bring together the best of communication methods and collaboration tools all in Synkato. Your business will have a cloud-based business phone with native softphone your team can take anywhere, any time to call, chat, and more.

Messaging & SMS/MMS

Improve productivity and communication within your team and customers. Synkato’s integrated Chat+ feature allows users to chat in public groups, among teams, and individually. And set up workflows to chat with your customers through text messaging.

Video Calls & Meetings

Get work done faster with video calls. With just a few clicks, you can schedule video calls or start impromptu meetings with users right in Synkato with SynkUp. With unlimited participants, your entire team and customers can meet from anywhere.

Contact Centers

Put customer first with extensive contact center features to enhance their experience. Answer more calls, decrease wait times, utilize SMS workflows, and gain valuable metrics for contact center improvement.

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Built with You in Mind

All Your Favorite Tools to Communicate

SynkUp Meetings

Teams can connect over video calls on the fly within seconds, or schedule video conference calls with anyone.

Lynk Softphone

Users can take their desk phone anywhere with Synkato’s native softphone application, Lynk.

Chat+ and SMS

Synkato’s integrated features allows teams to chat internally or agents to text customers with SMS/MMS.

Enhance Every Experience

Synkato’s contact center solution is a team favorite, and for a reason. With so many awesome features, your business can delivery a white-glove service to anyone calling in.

Contact Center Reporting

Advanced reporting gives your team crucial insights for all your contact centers. Create custom reports to view important metrics such as hold times, abandonment rates, call volume, agent performance, and other unique call trends to help your team.

Call and Text Workflows

Step up your game with custom call and texting workflows. Tailor the customer experience within your team down to every detail. Set up a custom workflow for any number to route calls and text messages, and create as many flows as your team needs.

Easy Interface & Upgrades

Get your contact center teams trained quickly and boost their productivity with Synkato’s easy-to-use interface. Plus, feature and function updates are automatic with each system release for easy upgrades with no downtime. Just refresh your browser!

Call Monitoring and Management

Organize the chaos of call management and monitoring through a single screen. Configure your workflows further through ring groups, use call barging and whispering to listen in and assist agents with calls, and view real-time call stats any time.

Platform Features

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Combine all your communication systems into one easy-to-use UCaaS system.
Are you ready to see what your team can accomplish with Synkato?

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