While high-speed internet may seem like a luxury for some, many businesses have mission-critical applications that require connectivity. Not only is that high level of connection needed, but the reliability of that connection is just as important.
If your organization employs business IT solutions that require reliable internet, you want to choose a business internet provider you can trust.
How do you know if your business needs such a high level of internet reliability? It all comes down to the business IT solutions that require reliable internet. There are many IT solutions that require reliable internet that you employ in your daily operations.
VoIP
VoIP, short for voice over internet protocol, is essentially using internet connectivity to power and provide service to your phones. It is often a convenient, cost-effective way for businesses to get both phone and internet services from one company.
If your internet isn’t strong or reliable enough, your company could suffer from a communications standpoint. You need to be able to make outgoing calls without worrying about whether or not they are working correctly. Conversely, customers need to be able to reach you continually, or your reputation and client base could suffer.
Cloud Solutions
Many companies store their data in the cloud, including relying on cloud-based applications. Employing cloud solutions eliminates the need for banks of dedicated servers at your location and helps reduce the risk of hacking and related security problems. On top of all this, one of the greatest benefits of cloud solutions is that they can be accessed from nearly anywhere.
The caveat to the perks of cloud solutions is that your internet has to be reliable. If your IT company is not providing a solid internet solution, your team may not be able to access what they need when they need it.
Help Desks
If you have a medium-sized company or larger, you likely have a dedicated help desk for your customers. Customers who need assistance can call or reach out online, often on a 24/7 basis. Without reliable internet, those customers may not be able to reach you at all. That can leave them frustrated and unwilling to return.
Help desks should always be available during their posted hours. You need to make sure customers are able to reach your business and get the help they need. With unreliable internet, you might be leaving customers with an error message and no way to find a solution to their problems. Upgrading your internet aids your customer retention efforts.
Video Conferencing
Remote work, presentations, and meetings are all here to stay. Video conferencing is a popular way for employees to work together or to meet with clients. It can keep projects on track and allows your business to thrive without limiting where you can conduct business.
Reliable internet is vital to video conferencing success. Not only should everyone be able to launch a platform, sign in, and collaborate with one another, but the internet speed needs to be fast enough to avoid glitches, pauses, freezes, pixelation, and other issues that can stop a video conference in its tracks.
A Dependable Internet Provider
If your business is experiencing problems with its business IT solutions due to a lack of reliable internet, you need a new business internet provider. The business and tech worlds are fast-paced, and your business needs to stay ahead of the curve.
AxiaTP understands that reliable internet is the backbone of many aspects of your business. Our team will help you figure out what business internet solutions will optimize your operations while keeping your costs low.
Get in touch with AxiaTP today to learn more!