Personalized IT Solutions for Your Business
Let’s talk about how we can strategically tailor a solution for your business.
Indianapolis Managed IT Services
Let us be your Managed Services Provider for a fixed monthly rate.
Leverage Big Business IT Solutions—No Matter Your Organization’s Size
AxiaTP delivers enterprise-grade managed IT services to every client, no matter how big or small they are.
Why choose AxiaTP for managed IT in Indianapolis?
- Count on a Complete Technology Partner who can provide various IT services for a predictable cost
- Receive expert support from experienced technicians in 18 minutes or less by ticket or 1 minute or less by phone
- Get back to your workday fast because our expert team can solve most IT issues in 30 minutes or less
- Always get the expert IT help you need, whenever you need it because we’re available 24/7
- Maximize your tech ROI via an IT service that focuses on practical solutions that lead to tangible benefits
The Proof is in The Numbers
98%
Client satisfaction score
24/7
Availability
20+
Years in business
Managed IT Services We Offer in Indianapolis
Full IT Management
Drive your business forward by relying on our comprehensive IT management services that ensure all of your technology seamlessly supports your growth.
Co-Managed IT
Amplify your IT team’s potential by joining forces with us to enhance capacities, adopt new innovative processes, and streamline workflows.
Managed Security Services
Embrace resilience against constantly evolving cyber threats with our tailored security protocols, designed to meet your business’s unique requirements.
Technical Support
Rely on our technical support team to provide not just answers, but strategies that make real sense for your business’s direction and success.
Network Monitoring
Depend on our dedicated 24/7 network monitoring services to enhance your security measures and minimize operational disruptions.
Cloud Services
Unlock the power of scalability and flexibility in your operations with cloud services that are tailored for effortless workload management.
IT Consulting
Expect solutions designed around your unique needs from our attentive IT consultants who focus on finding the right approach for how you do business.
Internet Services
Elevate internet access in your complex with our state-of-the-art fiber optic solution, ensuring lightning-fast speeds of up to 1 Gbps for all occupants.
Infrastructure as a Service (IaaS)
Reduce the upfront cost of your IT infrastructure while also enhancing your overall data security with the help of our seasoned technology experts.
Brands That Trust Our Managed Services in Indianapolis
How Your Business Will Benefit from Our Managed Services in Indianapolis
Enhance Your Business Continuity
Facing unexpected IT disruptions can bring your business to a standstill. Only 35% of businesses can maintain regular operations when an IT outage occurs.
AxiaTP can help you join that 35%. We do so by providing consistent network monitoring and regularly backing up your data.
Both services will minimize the impact of an IT outage and ensure that nothing is lost if you face any technology disaster.
We can also provide business-informed technology guidance to prevent future issues. This guidance will be based on how you conduct business to ensure you can practically implement our recommendations.
Ensure Consistent Service Delivery
Inconsistent service delivery can leave you guessing about the quality of outcomes. This inconsistency often stems from varied processes, and the result is equally inconsistent.
That won’t be a problem when you choose AxiaTP. Every technology service we provide follows a uniform, proven process. This method ensures predictable, top-notch results for your business every time.
These are our steps:
- Discovery, to understand your unique challenges
- Analysis, to assess how our services can bring value
- Implementation, where we collaborate for seamless solution integration and provide ongoing support
Feel Supported by an IT Team With a Customer Service Focus
It’s far too common for IT support to fall short. Only 56% of consumers report feeling positive about their interactions with an IT technician.
To address this satisfaction gap, AxiaTP is focused on taking an industry-leading approach to IT service.
By actively listening and only recommending practical solutions, we can assure you that everything we tell you will deliver the results you need.
Compared to only 56% of general consumers, people interacting with our IT team have a 92% satisfaction rate. This proves that our unique approach to IT service is working as it should.
Success Stories
Citizens Bank
With an IT consolidation strategy and phone system upgrade to Synkato, Citizens Bank achieved major efficiency improvements across branches and huge cost savings that allowed for new services.
Indiana Immunization Coalition
With a custom software solution, Indiana Immunization Coalition gained a powerful online tool to manage, analyze, and report data to save valuable time and resources.
Special Olympics Indiana
With the Volunteer Management Software system, Special Olympics Indiana eliminated the manual tracking and management of thousands of volunteers for quicker application approval and compliant training completion.
SC Online Sales
With a custom online bidding platform, SC Online Sales had their vision come to life to keep their auction house the best in the industry with huge jumps in site traffic and livestock bidding.
Real Estate Company
With a custom-built Property Acquisition System, our customer has a competitive advantage to outpacing their competition by tracking 20 million properties with thousands of new properties being added daily.
Get the Answers: Your Indianapolis Managed IT Services FAQs
Partnering with a managed service provider (MSP) leads to cost savings by streamlining IT operations. You gain access to expert services without the overhead costs of hiring and training a full-time IT team.
Proactive maintenance from an MSP also reduces the risk of costly downtime and IT issues and ensures smooth operations.
Using managed IT services, even when you have an IT department, allows your in-house team to focus on strategic projects and core business functions.
This partnership also provides access to a broader range of expertise and advanced technologies that might not be available internally.
You can enhance your IT capabilities without expanding your staff, which offers flexibility and scalability to meet changing business needs.
AxiaTP offers tailored service-level agreements (SLAs) to meet your unique needs. This ensures you receive value without overspending.
Our approach is distinct because we focus on business outcomes, not just technical achievements. We act as business consultants, working closely with you to understand your goals and challenges.
This enables us to provide solutions that drive real results.
Beyond traditional information technology services, we offer many solutions to cover all aspects of your business needs.
Our offerings include:
- Communication Services
- UCaaS
- Microsoft 365
- Multi-Tenant Internet
- Custom Software
- Access Control Systems
- Point-of-Sale Software
- Referral Marketing Automation Software
- Directional Drilling and Boring
All of these services are in addition to sophisticated IT services such as IT consulting, network support, cybersecurity, and helpdesk services.
A managed IT team focuses on several key activities daily to ensure your IT infrastructure runs smoothly. They monitor your systems 24/7 for any signs of trouble, swiftly addressing potential issues before they escalate.
The team also performs regular maintenance and updates to keep your IT environment secure and efficient.
Beyond technical tasks, they provide user support, answering questions and solving problems to ensure staff can work effectively.