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Outsourcing IT: What to Expect from Your Service-Level Agreement

If you’re a business looking to outsource your IT services, you will need to familiarize yourself with a service-level agreement, or SLA. Service-level agreements play an essential role in most vendor contracts, and IT is no exception.  SLAs lay out what you can expect from your IT vendor, how you’ll measure performance, and how issues […]

11 Cybersecurity Terms to Know to Protect Your Business

Cybersecurity is a hot topic for a good reason: the number of cyber crimes are continuing to trend upward while the attacks themselves are becoming more sophisticated. They’re also targeting a wide variety of businesses and organizations, including small businesses that lack sophisticated measures to prevent attacks. In addition to investing in added security measures, […]

How One Custom Software Solution Powers Special Olympics Volunteers Across the Globe

Developing custom software is an exciting opportunity to transform your business or organization. What’s even more exciting? When your project ends up positively impacting an ecosystem of sister organizations. That’s exactly what happened when Special Olympics Indiana came to AxiaTP in 2015 ready to make a big digital transformation. The Leap to Custom Software Like […]

5 Ways Custom Software Saves You Money in the Long Run

It’s true: Custom software is an investment of your time, energy, and money.  While the upfront costs of custom software development can be intimidating, the investment is likely transformative to your business. The long-term cost for implementation can also be lower than traditional, off-the-shelf solutions.  But maintenance isn’t the only way a custom software solution […]

How the AxiaTP Team Transitioned to a New Office Space

The AxiaTP team is on the move! Over the past few months we’ve been transitioning to our new Zionsville-based headquarters, a project that’s been in the works for quite some time. Though approximately 60% of our team is currently remote or hybrid, our office is still an important part of our operations and our culture. […]

The Difference Between Microsoft 365 Phone System and Microsoft 365 Business Voice

According to Forbes, “With traditional business phone systems, the phone itself is the most disconnected element of the communication chain. It’s the analog element in a sea of digital, so it’s harder to work phone calls into communication paper trails.” If you haven’t heard, softphones and VoIP (Voice over Internet Protocol) completely change the game. […]

Managed Services vs. Professional Services

In the modern age of fast-paced technological advancements, you need a robust IT infrastructure to keep up with the competition and remain productive. Setting up a fully functional in-house IT team is often more costly and challenging than many small and medium-sized organizations can afford. That’s why they turn to outsourced IT. Before jumping into […]

Business IT Solutions That Require Reliable Internet

While high-speed internet may seem like a luxury for some, many businesses have mission-critical applications that require connectivity. Not only is that high level of connection needed, but the reliability of that connection is just as important. If your organization employs business IT solutions that require reliable internet, you want to choose a business internet […]

Infographic: Shared vs. Dedicated Networks

There’s no way around it: Business internet is a necessity for productivity. That’s why choosing the right business internet solution is important! The first step to making your decision? Deciding between a shared and dedicated network. In the infographic below we break down the difference between each network type, including how they stack up in […]

IT Lessons Learned from Cyber Attack on Eskenazi Health

Cyber attacks are becoming more common among businesses in all industries, especially those affecting hospitals and healthcare facilities. As more healthcare operations are transferred online through electronic health records (EHRs), there is an increased susceptibility to cybercrime, as seen in the cyber attack on Eskenazi Health. A ransomware attack puts every aspect of the hospital […]