Synkato Pricing

Integrated voice, video, and messaging at a price that fits any budget.

Our UCaaS pricing is affordable, transparent, and built to scale

With feature-rich plans for businesses of every size, you’ll get the tools you need for seamless, reliable communication.

ESSENTIAL

$15

Small Teams

Provides core communication needs such as unlimited US/Canada calling, voicemail, voicemail-to-Text, video calls, team messaging, monitoring, routing, call distribution and more.

ESSENTIAL PLUS

$25

Growing Teams

Includes all Essential features, plus SMS and Fax for more flexible client communication.

PREMIUM

$40

Advanced Experience

Everything in Essential Plus, plus Queue Callback, Multiple Dropout Routes, and more, built to boost collaboration and performance for large teams and call centers.

PLAN COMPARISONS

General Phone System

General Phone System	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
E911 Registration	✓	✓	✓
Telephone Number	✓	✓	✓
Unlimited Calls within U.S/Canada	✓	✓	✓
Additional Telephone Number	$2.00	$2.00	$2.00
Toll Free Number	$5.00	$5.00	$5.00
Visual Voicemail, Voice-to-Text, Voice-to-Email	✓	✓	✓
Standalone Voicemail Box	$8.00	$8.00	$8.00
Softphone	✓	✓	✓
External Device	$2.00	$2.00	$2.00
User Interface	✓	✓	✓
Multi Level Auto Attendant and IVR	✓	✓	✓
Emergency Calling E911	✓	✓	✓
Call Distribution and Routing	✓	✓	✓
Holiday Routing	✓	✓	✓
Virtual Extension	$2.00	$2.00	$2.00
Customizable Music On Hold	✓	✓	✓
Call Forwarding	✓	✓	✓
Overflow Line	$6.00	$6.00	$6.00
Shared Lines	✓	✓	✓
End-to-end Encryption for Calls	✓	✓	✓
Desk Phones and Conference Phone Rentals	✓	✓	✓
Incoming Caller ID	✓	✓	✓
Dynamic Caller ID	✓	✓	✓
Call Recording	✓	✓	✓
Simultaneous Ring	✓	✓	✓
Back Up and Recovery	✓	✓	✓
Hot Desking	✓	✓	✓
Receptionist and Admin Console (Heads up Display)	✓	✓	✓
Up to 8 Digit Extensions with site codes	Storage up to 90 days	Storage up to 90 days	Storage up to 90 days
Push-to-Talk / Walkie Talkie	Limited to 1 user	Limited to 1 user	Limited to 1 user

Team Productivity

Team Productivity	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
Team Messaging	✓	✓	✓
Document Sharing	✓	✓	✓
Mobile App for Android and iOS	✓	✓	✓
Unlimited Audio Conferencing	✓	✓	✓
Find Me / Follow Me	✓	✓	✓
Notes	✓	✓	✓
Directory	✓	✓	✓
Tasks	✓	✓	✓
Video Meetings	✓	✓	✓
HD Video	✓	✓	✓
Unlimited Storage for Files, Messaging, and Recordings	✓	✓	✓

SMS and Faxing

SMS and Faxing	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
SMS/MMS		300 Messages	300 Messages
SMS/MMS Usage	0.019 (per message)	0.019 (per message)	0.019 (per message)
Unlimited Internet Fax		✓	✓
Group Email Faxing	$15.00	$15.00	$15.00
Analog Faxing	$25.00	$25.00	$25.00

Administration

Administration	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
Single Sign On	✓	✓	✓
Call Management and Phone System Administration	✓	✓	✓
Multi-Site Admin and Management	✓	✓	✓
Custom Roles and Permisions	✓	✓	✓
Multi-Factor Authentication	✓	✓	✓

Call Center Functionality

Call Center Functionality	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
Call Queues	✓	✓	✓
Call Center Console	✓	✓	✓
Call Monitoring	✓	✓	✓
Call Transfer	✓	✓	✓
Call Hold and Retrevial	✓	✓	✓
Call Blocking	✓	✓	✓
Call Queing	✓	✓	✓
Call Whispering, Barg-In, and Listening	✓	✓	✓
Call Parking	✓	✓	✓
Busy Lamp Fields	✓	✓	✓
Real Time User Display	✓	✓	✓
Operating Console	✓	✓	✓
Multiple Dropout			✓
Queue Call Back			✓
Skill-Based Routing			✓
Announce Caller Position			✓

Service and Support

Service and Support	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
24/7 In-House Support	✓	✓	✓
Professional Implementation (additional fees may apply)	✓	✓	✓

Analytics and Advanced Reporting

Analytics and Advanced Reporting	ESSENTIAL	ESSENTIAL PLUS	PREMIUM
Call Log Reports	✓	✓	✓
Advanced Reporting / Reports Supervisor/Real Time Analytics	$2.00 per user	$2.00 per user	$2.00 per user
Analytics Supervisor	$25.00	$25.00	$25.00
Live Analytics Supervisor	$35.00	$35.00	$35.00
Contact Center Supervisor	$55.00	$55.00	$55.00
Live Analytics Fire TV Wallboard	$20.00	$20.00	$20.00
High Volume Live Call Modeling Supplement	$0.50	$0.50	$0.50

Learn More About UCaaS

Ready to connect?

Book a time with our Synkato representative below.

Synkato Pricing

We Provide Technology Solutions Across The Midwest

Company

Resources

About Us

Get In Touch