Improve Business Interactions with Kerauno®

Kerauno is a hosted Unified Communications as a Service (UCaaS) solution that delivers a more intuitive, flexible and powerful solution to get the most out of your business communications. With Kerauno, you can integrate communications across devices, channels and teams through features that include visual call control, mobile softphone, collaboration tools, presence, contact center, workflow, chat, video integration and more.

KEY FEATURES

  • Visual Call Control and Call Management: Kerauno’s incredibly intuitive drag and drop interface allows you to easily view, transfer or direct calls.

  • Chat+ Collaboration Platform: Chat+ is Kerauno’s web chat, collaboration and file sharing tool that enables real-time collaboration via public channels, private channels or direct messages.

  • Seamless Call Center Integration: Kerauno’s robust call center capability is included.

Kerauno-Platform-Preview

Best-In-Class Capabilities

USER-DRIVEN INTERFACE

Become more productive the minute you plug in your phone with an intuitive interface design.

24x7x365 ACCESS

Log in to Kerauno from any browser to retrieve voicemails, change settings, view call reports, and more.

SINGLE SCREEN VIEW

Manage all Kerauno applications from one view so there’s no wasted time switching screens.

CALL MANAGEMENT

Take total control over your call environment with interactive dashboards, call routing, and drag and drop functionality.

REPORTING

Get real-time reporting, including trunk analytics, call queues and agent reporting.

KERAUNO API

Integrate Kerauno with almost any software, including custom-built applications.

CRM INTEGRATION

Integrate Kerauno with Salesforce, or use the Kerauno API to integrate with your current CRM.

SOFTPHONE SUPPORT

Connect Kerauno to a variety of softphone applications, including our own softphone system, Bolt.