Axia Technology Partners (AxiaTP) announced today that it is releasing a proprietary softphone client in March to support its Kerauno Unified Communications Platform. Branded as “Bolt,” the softphone client will provide increased mobility options for customers not wanting to be tied to desk phone hardware.
“In the last year we have seen an increased number of customers moving away from office desk phones, but wanting to keep all of the reporting, analytics, and corporate identity associated with their company phone system,” said Josh Ross, Managing Partner of AxiaTP. “Kerauno has always provided integration with third-party softphones clients, but now we can enhance and extend the overall customer experience through our own softphone.”
Available only with Kerauno, Bolt provides a host of features including:
- Zero-touch configuration
- Support for IOS, Android, Mac OS X, and Windows OS
- Voicemail integration
- Video conference calls
- Instant messaging
- Company chat rooms
- Support for most headsets including Jabra, Plantronics, and Sennheiser
- Call presence integration
- Encryption support (TLS & SRTP)
- Full compliance with leading-edge firewall standards including ICE, STUN, & TURN
It’s not just enterprise customers who are moving to softphones, many small businesses are seeing the benefits of being mobile. “We have a number of startups using Kerauno who specifically chose the platform because it doesn’t require them to have a physical phone,” said Ross. “It’s just a natural progression for Kerauno to have its own softphone to support the growing number of these types of customers.”
For those not familiar with a softphone client, it is an app that runs on a computer, tablet, or smartphone, and enables Voice over IP phone calls to be initiated and received. In the case of Kerauno, there are a number of real advantages in using Bolt instead of a cell phone for mobile calling. For example, employees who travel internationally can use an Internet connection to call any U.S. phone number without international phone charges, and can even four-digit extension dial their home office, saving money on international cell phone charges.
Since its launch in 2015, Kerauno has been gaining momentum and was awarded “Best Cloud Solution” at the 2016 ITEXPO, and named a 2016 Unified Communications “Product of the Year” by TMC. You can get more information about the new Bolt softphone at www.axiatp.com/kerauno/bolt.